Policies & Terms

Our commitment to transparency, fairness & trust.

Welcome to FOMZE. Please review the following policies and terms before using our services. By purchasing or using any FOMZE product, you agree to adhere to these terms.

Non‑Refundable Service

All VPS plans provided by FOMZE are non‑refundable. Once your service is provisioned and payment is processed, no refunds will be issued. We encourage customers to evaluate their requirements carefully before placing an order.

Performance Guarantee

FOMZE stands behind its infrastructure with a performance guarantee. If our service fails to meet the advertised specifications, please contact our support team. We will promptly investigate and rectify any performance issues.

Usage & Fair Use

Our plans include unlimited traffic, subject to fair use. Excessive usage that negatively impacts network stability may result in bandwidth shaping or service suspension. Customers must comply with our acceptable use policies.

Payment Policy

Payments may be made on a monthly or annual basis. Annual plans receive a 20% discount off the total monthly price. Payment is due in full at the start of each billing cycle and is non‑refundable. If a payment is not received within the grace period, services may be suspended or terminated.

Data Protection & Privacy

Your data security is paramount. We employ industry‑standard encryption and follow applicable data‑protection laws to safeguard your personal information. Customer data is used solely for account administration and service delivery. We do not sell or share your personal data with third parties without consent.

Acceptable Use Policy

Customers must use FOMZE services responsibly. Prohibited activities include spamming, hosting malware or phishing sites, launching DDoS attacks, distributing pirated or illegal content, and any activity that violates applicable law. We reserve the right to suspend or terminate services for violations of this policy.

Service Availability

We strive to maintain 99.9% uptime across our infrastructure. Occasional maintenance windows or unforeseen outages may occur; we will notify customers of any planned maintenance in advance whenever possible.

Contact & Support

If you have questions regarding these policies, please reach out to us: